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About Railrest » History

Year Milestone
February 2011
Launching of the new website : www.railrest.com
July 2010
Railrest joins the FOOD program and becomes part of the EU - FOOD network. The goal of this network is to promote balanced nutrition.
December 2009
Railrest achieves ISO9001:2008 certification.
At the same time the company renews its ISO 22000:2005 and ISO14000:2004 certifications.
October 2008
Railrest is re-awarded the contract for the provision of on board services for Thalys.
This new contract includes the at seat service in comfort 1, the Thalys Welcome Bar in Comfort 2, the platform services in Brussels-Midi and Paris Nord stations, the information kiosk in Brussels Midi station and the Thalys lounge in Brussels Midi station.
January 2008
Railrest successfully passes an audit from the Belgian food safety authority and is awarded the Smiley button for its food safety Management system.
October 2007
Equal opportunities: Railrest signs the charter 'Diversiteit - Omdat verschillen versterken' confirming its commitment to equal opportunity employment.
May 2007
Railrest further develops its services for Thalys in Brussels Midi station by introducing a dedicated manager for the platform activity, the Thalys Lounge, and the information kiosk.
May 2007
The Platform Attendants: This service is extended to Brussels Midi station. Railrest is chosen as the partner for this service. At the same time Railrest acquires the operation of the Thalys Information Kiosk in the Brussels Midi station.
December 2006
Quality: Railrest achieves ISO 22000:2005 certification and is the first company in Belgium to receive this certificate from Bureau Veritas Certification.
At the same time the company achieves ISO14000:2004 certification and renews its ISO9001:2000 certification.
January 2006
Railrest is awarded a second term of its contract with Thalys, extending the contract to November 2008.
January 2004
Railrest is awarded the contract to operate the new Thalys Lounge in the Brussels Midi station.
November 2003
Quality Management Systems: our commitment to continuously improve the quality of our products and services is rewarded with ISO9001:2000 certification.
June 2003
The provision of on board service for the summer Thalys trains "Thalys Soleil to Avignon and Marseille is awarded to Railrest.
December 2002
Railrest is selected as the provider of on board services for the Thalys Neige; seasonal trains to the French ski resorts.
December 2002
Platform Attendants in Paris Gare du Nord: Railrest is awarded the contract to provide information and assistance to all CF2 passengers during boarding.
June 2002
Railrest starts on board services providing the Comfort 1 passengers with at seat meal service and Comfort 2 passengers with a bar buffet service on all Thalys trains between Brussels, Paris, Amsterdam, Cologne and Marne la Vallée.